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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Cahill

April 15, 2026

5  out of  5
rating by George Cahill
"I was very happy with the State Farm rep that I spoke on the phone. She was very good at her job and she was able to make my partial payment quick."
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Richard Waneis

April 11, 2026

5  out of  5
rating by Richard Waneis
"Michelle was great and helpful"
We responded:
"Thank you, Richard! We're so glad Michelle was able to assist you! We appreciate your feedback!"
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Jose Gaviria

April 10, 2026

5  out of  5
rating by Jose Gaviria
"Muy buenos asesores y super claros en la información"
We responded:
"Gracias, Jose! Nos alegra saber que encontraste buenos precios y asesores claros y útiles. ¡Agradecemos mucho tus amables palabras!"
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Susan Shuster

April 9, 2026

5  out of  5
rating by Susan Shuster
"The staff at this State Farm Agency is the best. I called talked to Michelle Costantin telling her I needed documents ASAP and they were there right away. Thank you so much - your the best."
We responded:
"Hi Susan, Thank you for your wonderful feedback! We’re so happy to hear that Michelle was able to quickly assist you. Our team strives to provide fast and reliable service, and your kind words mean a lot to us. Thanks again for choosing our agency!"
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Joe Witel

April 9, 2026

5  out of  5
rating by Joe Witel
"Excellent experience with Michelle. Friendly informative and quick response and follow up"
We responded:
"Thank you Joe, we appreciate the kind words and positive review! - Kyle"
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Nicole B

April 9, 2026

5  out of  5
rating by Nicole B
"I recently worked with the Karen and the State Farm team to update my auto insurance and handle a legal name change. They have been incredibly helpful and even expedited the name change process for me, so I could transition my lease. I truly appreciate their efficiency and excellent communication!"
We responded:
"Hi Nicole, Thank you for your kind words! We’re delighted to hear that Karen and our team could assist you efficiently with your auto insurance. It’s great to know we could help make your transition smoother. We truly appreciate your feedback and look forward to supporting you whenever you need us!"
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Gale Ciffo

April 9, 2026

5  out of  5
rating by Gale Ciffo
"Karen was very helpful and professional. She answered all my questions in a timely manner. I also enjoyed talking to her!!!"
We responded:
"Thank you Gale, we appreciate the kind words and positive review! "
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Jonathan Wolf

April 2, 2026

5  out of  5
rating by Jonathan Wolf
"Karla and Perla at Kyle Rourke State Farm in NJ were both professional, understanding, and very helpful with my new auto policy transfer as I bought a new car and traded in an old one. We have been State Farm customers for about 40 years in both NY and NJ. Every office has always been helpful trying to make any situation easy to navigate."
We responded:
"Hi Jonathan, Thank you for your kind words and for being a loyal State Farm customer! We’re glad Karla and Perla at the Kyle Rourke State Farm office could provide professional and helpful service during your new auto policy transfer. Our team strives to make every insurance experience smooth and straightforward, and it’s great to hear we made that happen for you. If you ever need assistance with your policy or have any questions, please don’t hesitate to reach out. We appreciate your continued trust in State Farm!"
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Bob Lippi

April 1, 2026

5  out of  5
rating by Bob Lippi
"Carla was extremely helpful with me today to update my policy"
We responded:
"Hi Bob, Thanks for your feedback! We’re happy Karla could assist you with updating your policy today. At State Farm, we’re always here to help make insurance easy and affordable. Don’t hesitate to reach out if you need anything else!"
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Hildy Dellamore

March 27, 2026

5  out of  5
rating by Hildy Dellamore
"My interaction with Karen was very pleasant and professional. She was extremely understanding and helpful. This is the kind of customer service that should be provided to all customers. It was a pleasure speaking with her."
We responded:
"Hello Hildy, We truly appreciate you taking the time to share your experience. Karen is dedicated to offering helpful and compassionate service, and we’re glad you felt supported throughout your interaction. Providing excellent customer service is a priority for our team at State Farm, and your feedback means a lot to us."
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Ann Foley

March 10, 2026

5  out of  5
rating by Ann Foley
"Agent and others that helped me today has shown interest compassion and knowledge. I'm grateful to have found state farm ."
We responded:
"Hello Ann, We appreciate you sharing your positive experience. Our agents and staff take pride in offering knowledgeable and compassionate service, and it’s wonderful to hear that you felt supported. Thank you for choosing State Farm—we’re grateful to have you with us!"
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Raymond

March 9, 2026

4  out of  5
rating by Raymond
"I want to thank Michelle for her excellent assistance with my recent homeowner policy renewal issue. She was professional, courteous, knowledgeable and most patient with me and my endless questions. State Farm is most fortunate in having Michelle in its employ. Thank you Michelle!!"
We responded:
"Thank you for sharing your positive experience Raymond! We’re thrilled to hear that Michelle provided you with excellent assistance during your homeowner policy renewal. At State Farm, we take pride in having professional, courteous, and knowledgeable team members like Michelle who go above and beyond to help our clients. We’ll be sure to pass along your kind words to her. Thank you for choosing State Farm!"
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anthony bamzai moscat rosario

March 6, 2026

5  out of  5
rating by anthony bamzai moscat rosario
"Agradecido por el servicio que me han dado y formar parte de State Farm. La verdad el Agente Jorfy con un servicio excelente. Recomiendo sin duda alguna que tu que lees en este momento no dudes en llamar y preguntar por sus servicios. Una experiencia maravillosa en la ayuda que me han dado."
We responded:
"Hola Anthony, Gracias por tus amables palabras y por ser parte de la familia State Farm! Nos alegra saber que el Agente Jorfy te brindó un servicio excelente. Tu recomendación es muy valiosa para nosotros. Si necesitas ayuda, no dudes en contactarnos."
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Edna Malinski

March 4, 2026

5  out of  5
rating by Edna Malinski
"Michelle Constantin was excellent with the service she provided to get the correct auto renewal bill resolved."
We responded:
"Hi Edna, Thank you for taking the time to leave feedback. Michelle Constantin is committed to delivering top-notch service, and we’re pleased she helped get your auto renewal bill sorted out correctly. We value your business and look forward to supporting you in the future! "
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James Lawson

February 18, 2026

5  out of  5
rating by James Lawson
"So glad to have hooked up with State farm"
We responded:
"Hi James, thank you for taking the time to share your thoughts. We’re glad to know you’re satisfied with the service at our Hackensack State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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rosanne fearnley

February 17, 2026

5  out of  5
rating by rosanne fearnley
"Michelle Costantin was very courteous and called me back promptly to answer my questions."
We responded:
"Hi Rosanne, Thank you for your kind words! We appreciate you choosing State Farm!"
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Basil Holowochko

February 3, 2026

5  out of  5
rating by Basil Holowochko
"Karen is very helpful and informative. A pleasure dealing with her. a great asset to the company."
We responded:
"Hi Basil, Thank you for your wonderful feedback. Karen takes pride in offering helpful and informative service, and we’re pleased she made your experience a positive one. We’re grateful to have you as part of the State Farm family and look forward to assisting you in the future!"
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Robert Keri

January 26, 2026

5  out of  5
rating by Robert Keri
"Very professional and helpful"
We responded:
"Thank you Robert!"
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Philip Lore

January 23, 2026

5  out of  5
rating by Philip Lore
"I had the best employee Karen to help me with all my needs for the first time she understood everything I needed actually she needs a raise and you definitely need more employees like her..I was pleased to get her..it made my whole experience finally pleasant and fun..Ty for having her at your office..Sincerely Edie DelVecchio"
We responded:
"Hello Philip, We appreciate you taking the time to share your experience. Karen is dedicated to understanding and meeting our customers’ needs, and it’s great to hear she made such a positive impact. Thank you for choosing State Farm!"
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daniel guzman

January 22, 2026

5  out of  5
rating by daniel guzman
"Extremely helpful team I would highly recommend doing business with them amazing people 5 stars"
We responded:
"Hi Daniel, Thank you for sharing your positive experience. Our team is committed to delivering helpful, friendly service and affordable options to all our customers. We’re honored by your recommendation and look forward to supporting you in the future!"
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Jimmy Mcgirr

January 20, 2026

5  out of  5
rating by Jimmy Mcgirr
"Jasmin provided top of the line service."
We responded:
"Thank you for your review Jimmy!"
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Kevin Cunningham

January 16, 2026

5  out of  5
rating by Kevin Cunningham
"The people here are very helpful. They help me with everything. I need to know. The young lady that took care of me. Did a great job. Answer all my questions. I will give you a five star."
We responded:
"Hi Kevin, Thank you for your wonderful review! We’re glad our team could help answer all your questions and provide the service you needed. We appreciate your 5-star rating!"
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Thomas Mabry Sr

January 12, 2026

4  out of  5
rating by Thomas Mabry Sr
"I received auto insurance from State Farm and they seem very reasonable and they associates are very helpful"
We responded:
"Thank you for your review Thomas!"
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Dan Fern

January 2, 2026

5  out of  5
rating by Dan Fern
"Karen was very helpful and answered all my questions efficiently. Insurance isn’t always fun to deal with but this group always makes it fun!!"
We responded:
"Thank you Dan! We sure appreciate you sharing your positive experience with our office! -Kyle "
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Eileen Kimbell-Meaney

December 30, 2025

5  out of  5
rating by Eileen Kimbell-Meaney
"This is the 2nd time I have had experience working with Perla at my local State Farm agency. She is just a wonderful communicator, efficient, and intelligent. I sent an email last night about receiving a cancellation notice. Because of slow holiday mail delivery, my payment was processed after the due date and Perla explained the internal State Farm process and reason for the notice being sent to me from the perspective of State Farm. From a long term customer perspective, the hard copy notice was ambiguous regarding the amount due in order to keep this policy in force. Thank you, Perla, for the phone call first thing this morning to allay my concerns. Great job!"
We responded:
"Thank you so much for your kind words and for being a valued State Farm customer Eileen! We're thrilled to hear about your positive experiences working with Perla at your local State Farm agency. She truly exemplifies the excellent communication, efficiency, and knowledge that State Farm strives to provide to every policyholder. Thank you again for trusting State Farm with your insurance needs, and we’re glad Perla could assist you promptly to ease your concerns. We look forward to serving you for many years to come!"