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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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anthony bamzai moscat rosario

March 6, 2026

5  out of  5
rating by anthony bamzai moscat rosario
"Agradecido por el servicio que me han dado y formar parte de State Farm. La verdad el Agente Jorfy con un servicio excelente. Recomiendo sin duda alguna que tu que lees en este momento no dudes en llamar y preguntar por sus servicios. Una experiencia maravillosa en la ayuda que me han dado."
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Edna Malinski

March 4, 2026

5  out of  5
rating by Edna Malinski
"Michelle Constantin was excellent with the service she provided to get the correct auto renewal bill resolved."
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Ann Foley

February 28, 2026

5  out of  5
rating by Ann Foley
"Agent and others that helped me today has shown interest compassion and knowledge. I'm grateful to have found state farm ."
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James Lawson

February 18, 2026

5  out of  5
rating by James Lawson
"So glad to have hooked up with State farm"
We responded:
"Hi James, thank you for taking the time to share your thoughts. We’re glad to know you’re satisfied with the service at our Hackensack State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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rosanne fearnley

February 17, 2026

5  out of  5
rating by rosanne fearnley
"Michelle Costantin was very courteous and called me back promptly to answer my questions."
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Basil Holowochko

February 3, 2026

5  out of  5
rating by Basil Holowochko
"Karen is very helpful and informative. A pleasure dealing with her. a great asset to the company."
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Robert Keri

January 26, 2026

5  out of  5
rating by Robert Keri
"Very professional and helpful"
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Philip Lore

January 23, 2026

5  out of  5
rating by Philip Lore
"I had the best employee Karen to help me with all my needs for the first time she understood everything I needed actually she needs a raise and you definitely need more employees like her..I was pleased to get her..it made my whole experience finally pleasant and fun..Ty for having her at your office..Sincerely Edie DelVecchio"
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daniel guzman

January 22, 2026

5  out of  5
rating by daniel guzman
"Extremely helpful team I would highly recommend doing business with them amazing people 5 stars"
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Jimmy Mcgirr

January 20, 2026

5  out of  5
rating by Jimmy Mcgirr
"Jasmin provided top of the line service."
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Kevin Cunningham

January 16, 2026

5  out of  5
rating by Kevin Cunningham
"The people here are very helpful. They help me with everything. I need to know. The young lady that took care of me. Did a great job. Answer all my questions. I will give you a five star."
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Thomas Mabry Sr

January 12, 2026

4  out of  5
rating by Thomas Mabry Sr
"I received auto insurance from State Farm and they seem very reasonable and they associates are very helpful"
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Bob Lippi

January 9, 2026

5  out of  5
rating by Bob Lippi
"Carla was extremely helpful with me today to update my policy"
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Dan Fern

January 2, 2026

5  out of  5
rating by Dan Fern
"Karen was very helpful and answered all my questions efficiently. Insurance isn’t always fun to deal with but this group always makes it fun!!"
We responded:
"Thank you Dan! We sure appreciate you sharing your positive experience with our office! -Kyle "
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Eileen Kimbell-Meaney

December 30, 2025

5  out of  5
rating by Eileen Kimbell-Meaney
"This is the 2nd time I have had experience working with Perla at my local State Farm agency. She is just a wonderful communicator, efficient, and intelligent. I sent an email last night about receiving a cancellation notice. Because of slow holiday mail delivery, my payment was processed after the due date and Perla explained the internal State Farm process and reason for the notice being sent to me from the perspective of State Farm. From a long term customer perspective, the hard copy notice was ambiguous regarding the amount due in order to keep this policy in force. Thank you, Perla, for the phone call first thing this morning to allay my concerns. Great job!"
We responded:
"Thank you so much for your kind words and for being a valued State Farm customer Eileen! We're thrilled to hear about your positive experiences working with Perla at your local State Farm agency. She truly exemplifies the excellent communication, efficiency, and knowledge that State Farm strives to provide to every policyholder. Thank you again for trusting State Farm with your insurance needs, and we’re glad Perla could assist you promptly to ease your concerns. We look forward to serving you for many years to come!"
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Nancy wood

December 11, 2025

5  out of  5
rating by Nancy wood
"Karen was wonderful! She assisted me with removing my husband, who has just passed, from our policies and helped me figure out what to do about insurance and title changes for our cars. She is a warm compassionate woman and represents State Farm in the most positive way!"
We responded:
"Thank you for sharing your experience Nancy! We're so glad to hear that Karen provided you with compassionate and helpful support during such a difficult time. At State Farm, we strive to offer personalized service that truly makes a difference for our customers. Karen’s dedication to guiding you through policy updates and insurance questions reflects our commitment to being a trusted neighbor. If you need any further assistance, please don’t hesitate to reach out. "
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Raymond

November 25, 2025

4  out of  5
rating by Raymond
"I want to thank Michelle for her excellent assistance with my recent homeowner policy renewal issue. She was professional, courteous, knowledgeable and most patient with me and my endless questions. State Farm is most fortunate in having Michelle in its employ. Thank you Michelle!!"
We responded:
"Thank you for sharing your positive experience Raymond! We’re thrilled to hear that Michelle provided you with excellent assistance during your homeowner policy renewal. At State Farm, we take pride in having professional, courteous, and knowledgeable team members like Michelle who go above and beyond to help our clients. We’ll be sure to pass along your kind words to her. Thank you for choosing State Farm!"
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mutual aid worldwide

October 21, 2025

5  out of  5
rating by mutual aid worldwide
"THIS IS HACKENSACK’S MOST ELITE INSURANCE AGENCY. Kinzi helped my husband and I lower our rate with Geico by over $400 a month. She helped us increase our homeowners coverage to make sure our personal property limits were sufficient. So glad to be with the State Farm family now!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kinzi was able to help you and your husband save significantly on your rates and increase your homeowners coverage. Welcome to the State Farm family—we’re here to support you every step of the way! If you ever need anything, don’t hesitate to reach out."
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Jelena Marincenko

October 13, 2025

5  out of  5
rating by Jelena Marincenko
"It was amazing, so easy to change my insurance from progressive to State Farm with very good coverage and discount. People on call very nice and helpful. Never on hold. Very happy with this company. Thanks allot, appreciate you"
We responded:
"Thank you so much for your wonderful review Jelena! We're thrilled to hear that your switch to State Farm was easy and that you’re happy with your coverage and discounts. Our team works hard to provide friendly and efficient service, so it’s great to know you had a positive experience without any wait time. We truly appreciate your kind words and look forward to continuing to serve you! "
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Phillip Hines

October 6, 2025

5  out of  5
rating by Phillip Hines
"Very courteous, and prompt"
We responded:
"Thank you for your review Phillip!"
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Sahar Abzakh

October 4, 2025

5  out of  5
rating by Sahar Abzakh
"Very helpful and professional"
We responded:
"We’re thankful for your feedback Sahar!"
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Peter Castillo

September 18, 2025

5  out of  5
rating by Peter Castillo
"Karen was a pleasure to work with. She provided great insight into my inquiry which really helped a lot. Thanks State Farm for having great people!"
We responded:
"Thank you for your kind words Peter! We're happy to hear that Karen was a pleasure to work with and provided valuable insight to assist you. We’re proud to have such dedicated team members at State Farm. If you ever need anything else, don’t hesitate to reach out!"
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David Nelson

August 20, 2025

5  out of  5
rating by David Nelson
"The product/Service I received was State Farm Vehicle Insurance."
We responded:
"Thank you for reviewing our State Farm office David!"
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J Damone

August 20, 2025

5  out of  5
rating by J Damone
"Did not rush me. Answered all my questions. Advised me. All and all, I was very happy with the call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathleen Sullivan

August 10, 2025

5  out of  5
rating by Kathleen Sullivan
"Michelle was so helpful. Knew right from start of conversation exactly what I needed done. Too bad everyone not as efficient as she. You are lucky to get such a knowledgeable employee."
We responded:
"Thank you for your feedback Kathleen! If you ever need any assistance in the future, please don’t hesitate to reach out. "